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Privacy Policy

Brand Range (also referred to as “Brand Range”, “we”, “our” and “us”) thereby declares its services as an online eCommerce marketplace. The Privacy Rights of our customers (mentioned as “customers”, “users”, “his/her”, “himself/herself”, “they” and “themselves”) is a core value of our Business and Operations Policies and it is our responsibility to inform our users regarding our Privacy Policy. The following information covers our Privacy Policy and by visiting our website, the user agrees to abide by it. Please exit the website immediately if he/she does not wish to concur with our policies.

Access to Personal/Non-personal Information
Purpose of Collecting Information
Collection of Personal/Non-personal Information
User Rights and Consent
Disclosure/Sharing of Personal/Non-Personal Information
Use of Cookies
Security of Personal/Non-personal Information
Privacy Policy Updates
Reach Out to Us

Access to Personal/Non-Personal Information

The information which distinguishes one user from another is referred to as ‘Personal Information’. However, the information which does not discriminate one user from another user is defined as ‘Non-personal Information’.The following yet not limited to personal information is collected and accessed of our customer:

Name (first, middle, last)
Email address
Phone number
Home/shipping address
Credit/Debit card information
IP and MAC address.
Browser Software/Application (Chrome, Safari, Firefox)
Operating system (Mac, iOS, Windows, Android)
Date and timing logs
Reviews/ratings
Website visits
User’s GPS location
Web-cookies/tags/beacons based data
Type of device uses (Laptop, PC, Mobile, Tablet)
Complaints/feedback forms/emails-based content
Likes/preferences
App/Web-platform cart/wishlist data
Mobile-App/Web-App search/navigation/filter-based information

All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.

www.brandrange.com will not pass any debit/credit card details to third parties.

www.brandrange.com takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, (www.brandrange.com) cannot guarantee the security of any information that is disclosed online.

The purpose of obtaining the above personal as well as non-personal data is to get user identity checked, authenticated, and barge any fraudulent activity. We use this information to better tailor the features, performance, and support of our solutions, products, and services, and to contact the user from time to time with information and offers regarding our products and services.

www.brandrange.com is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.

Data from Social Networks

User information from social networking sites, such as FACEBOOK, TWITTER, WHATSAPP, including your name, your social network username, location, gender, birth date, email address, profile picture, and public data for contacts, if you connect your account to such social networks. This information may also include the contact information of anyone you invite to use and/or join the Application.

Geo-Location Information

We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using the Application, to provide location-based services. If you wish to change our access or permissions, you may do so in your device’s settings.

Mobile Device Access

We may request access or permission to certain features from your mobile device, including your mobile device’s CALENDAR, CAMERA,CONTACTS, LOCATION, WIFI, MICROPHONE, PHONE, SENSORS, FINGERPRINT, STORAGE. If you wish to change our access or permissions, you may do so in your device’s settings.

Mobile Device Data

Device information such as your mobile device ID number, model, and manufacturer, version of your operating system, phone number, country, location, and any other data you choose to provide.

Push Notifications

We may request to send you push notifications regarding your account or the Application. If you wish to opt-out from receiving these types of communications, you may turn them off in your device’s settings.

Purpose of Collecting Information

Brand Range collects personal as well as non-personal information for the purpose of:

Initiating to operationalize Brand Range’s business
Creating and authenticating the user account
Respond to user requests and orders
Process transactions and billing proceedings
To improve our services and to deliver a better & more personalized service to the users.
Notification about changes to our Policies and Terms & Conditions
Banner advertisements and other advertising tailored to the user’s interests when he/she visits certain websites
Mitigating scams/fraudulent schemes
Marketing our products/services/offers/discounts/promotions
Receiving reviews and complaints
Billing and shipping the product
Reaching out to the customer
For any other reason which we deem necessary to enhance our services and for user convenience

It is essential to get the user's personal along with non-personal information for the above purposes. The information collected will allow us to perform our business transactions accurately and to keep our registered users updated about our products and services.

Collection of Personal/Non-personal Information

We, Brand Range, collect user’s personal as well as non-personal information via the following mediums:

User account registration details
Mobile-app/Web-app profile based information
Authorized third-parties/legal authorities
Web-based cookies/beacons/tags
Connected social media handles
Feedback forms/complaints
Mobile/Tablet-based location data

Apart from the aforementioned platforms, we can also collect personal/non-personal information via other platforms as well.

User Rights and Consent

In compliance with the applicable law of Economy and Trade, our customers are provided with their following rights:

User has the right to be notified and get access to his/her personal/non-personal data which we may store for the purpose of business.
User has the right to ask us to correct any inaccuracies in his/her data, free of charge
User has the right to ask us to stop using his/her personal data for direct marketing purposes
User has the right to ask us to permanently erase his/her personal data or to restrict the processing of his/her personal data
The user gives us the right to transfer any personal/non-personal data which we may hold of him/her to any other service provider/legal authority.
The user has the right to lodge a complaint with our supervisory authority.

In accordance with applicable law, without the user's consent, we have no right to use his/her personal/non-personal information other than the mentioned purposes (see Purpose of Collecting Information). By visiting our website, using our services, and understanding our Privacy Policy assure us of the user consent. Except for certain circumstances, in which disclosure is required by law, we can use the user’s personal information, as well as non-personal information if deemed necessary. 

Disclosure/Sharing of Personal/Non-personal Information

It is against our, Brande Range’s Privacy Policy to disclose a user’s personal/non-personal information to third parties. However to manage our business, we engage our affiliated or non-affiliated service providers for the purposes stated above (see Purpose of Collecting Information), disclosure of personal/non-personal information to them is a necessity, not only for us but for our users as well.  We will ensure that these businesses do not utilize user information for purposes, except enhancing our site capability and meeting our visitor’s needs.

Personal/Non-personal Information may also be shared with trading divisions within our group of companies, on a need-to-know basis. Furthermore, in case we are requested by any regulatory or government authority investigating any suspected activity to provide them with user Personal/Non-personal Information, we will be entitled to do so as permitted by applicable law.

Cancellation policy

After receiving your shipment, you have 14 days to verify and check your goods before you make a request for a refund or exchange. 

Customer can cancel their order after receiving the order; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 30 days for the refund transfer to be completed.

Use of Cookies

Cookies are used by our, Brand Range’ site to access real-time information whenever a user visits our site, for the following reasons:

Monitoring a user’s demographic properties
Analyzing money-exchange patterns
Web-based traffic 
Time/date/visit logs

The user can choose to switch off the use of cookies from his/her browser’s privacy settings, though afterward, we can not guarantee him/her the proper functioning of our site.

Security of Personal Information

We take great measures to safeguard and protect users’ personal/non-personal information against unauthorized access to be used for destruction, alteration, or disclosure purposes. We use updated software such as firewalls and encryptions and the latest servers so as to enable us to guard the user's identity and his/her privacy. However absolute security of information within the jurisdictions of the internet is not possible and data-related mishap/theft shall be dealt with as per the locality’s laws, rules, and regulations.
All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.
www.brandrange.com will not pass any debit/credit card details to third parties.
www.brandrange.com takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, (www.brandrange.com) cannot guarantee the security of any information that is disclosed online.
www.brandrange.com is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.
“The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted.

Privacy Policy Updates

Prior to any updates of Brand Range’s Privacy Policy, we will be notifying our users of any changes made, via a web-based notification or through email notification sent out to them. If a user is not satisfied and wishes not to agree with the changed/updated/altered policy, the user can immediately cease the use of our website and can send a request to ask us to stop using his/her personal information for further business.

The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted.

Reach Out to Us

If a user has any concerns and complaints about his/her Information stored and shared via Brange Range’s web-platform, please contact us at support@brandrange.com with a thorough description!